Last Updated: April 1, 2026.

1. Introduction

Welcome to Tru Balance Integrative Services. We are committed to protecting your privacy. This Privacy Policy explains what personal information we collect, how we use it, and who we share it with.

Our practices are designed to comply with applicable laws and regulations in the State of Florida.

2. Information Collection

A. Information you provide to us

We may collect personal information that you provide when you fill out a form, request services, contact us, or otherwise communicate with us. This may include:

Name

Email address

Phone number

Mailing address (if provided)

Information you submit in message fields, request forms, or intake related forms

B. Information collected automatically

When you visit our website, we may automatically collect certain information such as:

IP address and approximate location (derived from IP)

Device, browser, and operating system information

Website usage data (e.g., pages visited, time spent on pages, referring/exit pages)

Cookies or similar technologies (depending on your browser/device settings)

C. SMS/Text messaging information

If you opt in to receive SMS/text messages from us, we may collect:

Your mobile phone number

The date/time of messages and delivery status

Message content you send to us and we send to you

3. Use of Information

We use the information we collect to:

Respond to your inquiries and provide customer support

Provide and coordinate services you request (including administrative communications)

Communicate with you about scheduling, reminders, updates, and other service related information

Improve our website, forms, communications, and service experience

Maintain the security and integrity of our systems and prevent fraud or misuse

Comply with legal obligations and enforce our policies

4. Sharing of Information

We do not sell your personally identifiable information.

We may share personal information with trusted service providers who help us operate our website, conduct our business, or serve you (for example, website hosting, IT support, form/communications tools, analytics providers, and messaging service providers), so long as those parties agree to keep this information confidential and use it only to provide services to us.

We may also share information if we believe disclosure is appropriate to:

Comply with the law, regulation, legal process, or governmental request

Enforce our site policies

Protect our rights, property, or safety, or the rights, property, or safety of others

SMS consent is not shared with third parties or affiliates.

5. Data Security

We implement reasonable administrative, technical, and physical security measures to maintain the safety of your personal information and protect against unauthorized access, alteration, disclosure, or safety of your personal information and protect against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure.

6. Compliance with Legal Obligations

We may disclose your personal information when we believe disclosure is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

We may share aggregated or de-identified website usage information (that does not identify you) for analytics purposes. We do not share mobile phone numbers or SMS consent for marketing by third analytics purposes.

7. SMS Terms and Conditions

By opting into SMS from a web form or other medium, you agree to receive SMS/text messages from Tru Balance Integrative Services. These messages may include administrative and service-related notifications such as appointment scheduling and reminders, billing related messages, and prescription refill request communications, as applicable.

Messaging frequency may vary.

Message and data rates may apply.

To opt out at any time, text STOP.

For assistance, text HELP or visit our website at https://trubalance-integrative.com/

SMS consent is not shared with third parties or affiliates.

Visit https://trubalance-integrative.com/ for our Privacy Policy.

8. Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page and update the Effective Date above.

9. Contacting Us

If you have any questions regarding this privacy policy, you may contact us using the information below.

+(352) 312-9886

By using our site, you consent to this Privacy Policy.